New, sealed products that touch skin/ears or are otherwise hygiene-sensitive (e.g., in-ear earbuds, wearables, personal-care accessories).
Return & refund terms for this collection
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Unopened only: Returns accepted only if unused and sealed. Opened/used items aren’t returnable unless defective.
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If the item is damaged/defective/wrong/missing, start a request within 15 days: https://tecnogadgets.shop/pages/returns
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Upload photos/video. Wait for approval and the warehouse return address (don’t ship before approval).
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In approved cases, we may refund/resend without a physical return.
Your statutory EU/UK consumer rights (including the 14-day withdrawal right) remain unaffected.