Shipping & Delivery Policy

Last updated: 20 Aug 2025

We ship every order with tracking. Tecno Gadgets fulfills through CJ Dropshipping or Spocket Dripshipping and uses local warehouses whenever available (USA, Germany, UK). If an item is out of local stock, it may ship from a global warehouse (China).

Processing time

• Order cutoff: 18:00 (6:00 pm) London time, Mon–Fri.

• Orders placed after the cutoff, on weekends, or on public holidays are processed the next business day.

• Typical processing time: 1 business day (security/stock checks included).

Estimated delivery times (business days)

Estimates are not guarantees. Weather, customs, peak season, or carrier delays can add time. You can always see live status on your tracking page.

Shipping methods & fees

• Tracked shipping is offered at checkout. Any free-shipping promotions will be shown there.

• Orders containing multiple items may ship in separate parcels to speed delivery.

• Original shipping fees (if any) are non-refundable once a parcel is handed to the carrier.

Tracking & notifications

• You’ll receive an email when your order is confirmed and another when it ships with your tracking link.

• Track anytime here: https://tecnogadgets.shop/apps/parcelpanel.

• If you provide a mobile number, the carrier may also send SMS updates (where supported).

Address changes & cancellations

• Need to change your address? Email info@tecnogadgets.shop within 12 hours of purchase. After processing, changes may not be possible.

• We can’t cancel orders that have already been shipped. Unwanted items can be returned—see our Returns Policy.

Delivery attempts & missed deliveries

• Carriers may require a signature or safe-place consent. If nobody is available, they’ll leave a notice or attempt redelivery/collection. Follow the instructions in the carrier message and bring photo ID for collection.

Out-of-stock / backorders

• If an item is temporarily out of stock, we’ll notify you and ship as soon as it’s restocked. We may ship available items first.

Shipping to work addresses

• We can ship to home or work addresses. Please ensure the address is complete and accessible for delivery. For fraud prevention, your billing address must match the card’s registered address; otherwise, your order may be held for review.

Taxes, VAT & customs

• Shipments from local warehouses in the US/UK/EU generally do not incur duties.

• If an item ships from our global warehouse, local VAT/duties may apply and are the customer’s responsibility where charged. Taxes calculated at checkout reflect what we can collect in advance.

Problems with your delivery

• We carefully check and pack items before dispatch. If your parcel arrives damaged, incorrect, or missing items, contact us within 7 days of delivery at info@tecnogadgets.shop with photos and your order number. We’ll resolve it quickly.